Elevating our maritime experience with MIMO: A success story

Before we reached out to MIMO support, our onboard internet was painfully slow, severely affecting our operations and guest experience. WiFi speeds were stuck at 50Mb, and even our wired connection struggled to hit 100Mb. Every online task felt like a chore.

 When we contacted MIMO, their support team jumped into action. Using the MIMO Dome, they accessed our system remotely, which was impressive. They quickly guided me to connect directly to the MIMO Dome, bypassing our ship’s WiFi. The difference was immediate; speeds shot past 250Mb, revealing the issue was with our existing network setup.

 Through thorough testing, the MIMO team identified the bottleneck as our outdated firewall, along with old switches and WiFi access points.

 Their expertise was evident as they recommended updated components, and a more efficient firewall solution tailored to our needs.

 The transformation was incredible. Our internet speeds improved dramatically, and the reliability and ease of use were significantly enhanced. Crew, owners, and guests have all noticed the seamless connectivity.

 MIMO’s proactive approach, technical skill, and customer-focused solutions have truly elevated our maritime experience.

 Thanks to MIMO, we’re now equipped with cutting-edge technology, making our voyages smoother and more enjoyable.